Privacy Policy
LAST UPDATED: October 2025
SUMSOLUTIONS LLC PRIVACY POLICY
Last Updated: October 2025
1. Introduction
SumSolutions LLC (“SumSolutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites — including https://sumsolutions.com and https://programs.sumsolutions.com — as well as any future websites, applications, or services operated by SumSolutions LLC (collectively, the “Site”).
By using this Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect personal information that you voluntarily provide, such as:
- Name and contact details (email, phone number, address)
- Company name and title (if applicable)
- Billing and payment information (for completing transactions)
- Account login information (for program access)
- Purchase history, preferences, and interactions
- Information shared via email, forms, or social media
- Location data (if using our mobile site or app)
We may also collect non-personal data automatically, including your IP address, browser type, operating system, referring URLs, and time spent on the Site. This data helps us analyze usage trends and improve our user experience.
3. Use of Information
We use your personal information to:
- Process and fulfill orders or service requests
- Communicate with you about purchases, programs, or updates
- Improve our products, services, and customer support
- Send promotional materials (if you opt in)
- Manage internal accounting and administrative needs
- Enhance security and prevent fraudulent activity
4. Consent & Opt-Out Options
By providing your information, you consent to its collection and use as described in this policy.
You may opt out of receiving promotional communications at any time by:
- Clicking the “unsubscribe” link in our emails, or
- Contacting us directly at support@sumsolutions.com.
You may also request access, correction, or deletion of your personal data, subject to verification of your identity.
5. Disclosure of Information
We do not sell or rent your personal information. However, we may share limited data with trusted third parties who assist us in operating our business — such as payment processors, shipping partners, marketing providers, and web hosting services.
These third parties are only authorized to use your information as necessary to perform their functions and are prohibited from using it for other purposes.
We may also disclose your information:
- When required by law or to comply with a legal obligation (e.g., court order, subpoena)
- To protect our rights, privacy, safety, or property
- In the event of a merger, acquisition, or sale of assets
6. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience, analyze traffic, and improve our Site. Cookies may store preferences and session data to make navigation easier.
You can control or disable cookies through your browser settings. However, some features of the Site may not function properly if cookies are disabled.
7. Data Retention & Security
We retain personal data only as long as necessary for business purposes, legal compliance, or dispute resolution.
We use commercially reasonable safeguards — including secure servers and limited employee access — to protect your data from unauthorized access, misuse, or disclosure.
Despite our efforts, no online transmission is 100% secure. In the event of a data breach, we will promptly notify affected users in accordance with applicable law.
8. User-Generated Content
Any information or media you share publicly (such as comments, reviews, or social media posts) may be visible to others and used by third parties. You assume all responsibility for personal information you voluntarily make public.
9. Children’s Privacy
This Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor’s data has been collected, we will promptly delete it.
10. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for their content, privacy practices, or policies. Please review the privacy policies of any external sites you visit.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date. Continued use of the Site after changes are posted indicates your acceptance of those changes.
12. Governing Law & Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to conflict-of-law principles.
Any disputes arising under this Policy shall be resolved through binding arbitration in Bridgeport, Connecticut, under the rules of the American Arbitration Association.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
SumSolutions LLC
Email: support@sumsolutions.com
