What To Do With a Prospect You Wouldn’t Wish on Anyone?

Sometimes the prospective client you are speaking with is just not pleasant and is definitely someone you don’t want to work with.  The more you speak with this person, the more you know that your personalities are not a match for one another.  Also, you’ve further decided this is someone you would not to refer to anyone! 

When this is the case, you will need to firmly but graciously inform the prospect that you are not the right firm for their needs and you don’t know of anyone who can help them at this time.  Here’s a simple script I’ve used on more than one occasion.   

“[Name] from what you are describing it does not appear that our firms are a fit for working with one another and right now I’m not sure that I know of anyone directly that is.  What I would suggest is that you contact the chamber of commerce in your town.  Even if you’re not a member, they will usually provide you with a reference to someone who is in their member directory.  I appreciate your taking the time today to tell me about your business and its needs and I wish you the best of luck.”

Use this script even if your company does provide the services that they are looking for. 

Remember if your intuition is giving you anything but a green light, listen to it!  Be firm and hold your ground.  The prospective client will get the message.

Want to know more?  Click here to learn more about my 8-step easy-to-use and easy-to-implement process on How to Qualify a Prospect & Work With Clients You Love!